Privacy Policy & Terms and Conditions

Privacy Policy

This Privacy Policy explains how JoJo C (“we”, “us”) collects, uses and protects information through jojochase.com (the “Service”), a private, invitation-only service for planning group travel and managing short stays. It applies to everyone who uses the Service or receives messages from it.

Information we collect

• Contact details: name, email address and mobile phone number.
• Travel details: trip dates, flight and travel bookings, accommodation, and the travel documents needed to book travel, such as passport details.
• Account information: the email address used to sign in, and basic technical information needed to keep the Service secure and working.
• SMS consent: whether you have agreed to receive text messages, and the phone number you agreed with.

How we use it

• To organise trips and stays and the travel booked for them.
• To send service messages by email and, where you have agreed, by text message - for example reminders about travel bookings and deadlines.
• To keep the Service secure and to operate it.

How we share it

We share information only as needed to provide the Service: with the travel agents, airlines and accommodation involved in a booking, and with the service providers that run the Service for us (hosting, data storage, email and text-message delivery), who may use it only to provide those services. We may also disclose information where the law requires it.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Keeping it safe

Information is stored with reputable providers, protected by access controls, and seen only by the people who need it to run the Service. We keep information for as long as it is needed for the purposes above or as the law requires.

Your choices

You may ask to see, correct or delete your information, and you may stop text messages at any time by replying STOP. Contact us using the details below.

Terms & Conditions

These Terms & Conditions govern the use of jojochase.com and the messages sent by JoJo C. By using the Service or agreeing to receive messages, you agree to them.

Use of the Service

The Service is private and available by invitation only. Keep your sign-in to yourself, use the Service lawfully, and do not attempt to access information that is not yours. We may change, suspend or end the Service, or anyone's access to it, at any time.

SMS Terms

• Program: JoJo C sends account and travel notifications by text message - for example reminders to cancel or change a travel booking before a deadline.
• Consent: messages are sent only to people who have agreed to receive them. Consent is not a condition of any purchase.
• Frequency: message frequency varies with travel activity.
• Message and data rates may apply.
• Opting out: reply STOP to any message to stop receiving texts. You will receive one message confirming this and no further messages unless you opt in again.
• Help: reply HELP to any message, or contact us using the details below.
• Carriers are not liable for delayed or undelivered messages.
• Your information is handled as described in our Privacy Policy.

Limitation of liability

The Service is provided “as is”. Travel details it shows come from bookings and documents provided to it; always confirm times and requirements with the airline or provider. To the extent the law allows, JoJo C is not liable for indirect or consequential loss arising from use of the Service.

Changes

We may update this page from time to time; the date at the top shows when it last changed.

Contact

JoJo C · jojochase.com · jojoc123@gmail.com

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